![]() ![]() Step 10: You will now see your Canvas dashboard. Step 8: You should then be directed to the SCC login page, where you will enter your SCC username and password. Possible Step 7: You may be prompted to close out other applications. Step 6: You will then be prompted to Choose Server. (Mac users can find it in their Applications folder.) Double-click this shortcut to open the browser. Step 5: Once installed, you should see a LockDown Browser shortcut on your desktop. Once completely downloaded, double-click the file and follow the prompts to install on your device. Step 4: The LockDown Browser installation file should download. Make sure the correct version for your device is selected (either Windows or Mac version). Step 3: You will be redirected to an installation page where you will see version/system information as well as system requirements information. Step 2:Download Respondus LockDown Browser by clicking Download Respondus LockDown Browser. Step 1: Navigate to the course in Canvas and then to the quiz that requires Respondus LockDown Browser. ![]() Windows and Mac Users - Classic Quiz in Canvas If technical assistance is needed, the best option would be to contact Respondus directly by submitting a Support Ticket. Since this is a third-party product, our technical assistance here at Stanly Community College is limited with this product. The following information provides guidance on how to install Stanly Community College's version of Respondus LockDown Browser on your device. It should not be used in other areas of Canvas. LockDown Browser should only be used for taking Canvas quizzes that require LockDown Browser. If a Canvas quiz requires that LockDown Browser be used, you will not be able to take the quiz with a standard web browser. It prevents you from printing, copying, going to another URL, or accessing other applications during an assessment. Respondus LockDown Browser is a locked browser for taking quizzes in Canvas. ![]() Modified on: Thu, 30 Nov, 2023 at 8:44 AM Avoid all other navigational routes to the quiz, such as reminder, calendar, or "to-do" links.Installing & Using Respondus LockDown Browser Try navigating first to the course, then to the quizzes content area (or relevant module), then click the quiz title. Click the "clear all" button in this pop-up.Ĭ) Restart your Chromebook, then log into Canvas, and navigate first to your course, then to "quizzes" (or relevant module) and try to take your quiz.ģ) You're navigating to the exam in such a way that the LockDown Browser settings for the quiz cannot be properly detected. A pop-up window may appear, asking you to confirm. If the above doesn't work, clear all site data:Ī) Enter the following in the URL address bar in Chrome: chrome://settings/siteDataī) Click the "Remove All" button to delete all leftover cookies and site data. If so, you'll want to clear out all cookies and cache on your Chromebook.Ī) Enter the following in the URL address bar in Chrome: Chrome://settings/clearBrowserDataĬ) Select "Cookies and other site data," then click the "clear data" button. This URL is typically found on the quiz summary page.Ĭ) Ensure the LockDown Browser for Chromebook extension is enabled (toggled "on" with the slider all the way to the right.)ĭ) Once you do all the above, try again to take your exam.Ģ) Cookies are interfering with the LockDown Browser extension being recognized as installed on your Chromebook. You can use your institution's LockDown Browser download URL to install the extension. If you don't see it listed, it's not installed. If you are using a Chromebook to take a quiz in your Canvas environment, and get taken to a page that says "Respondus LockDown Browser Required," this means one of the following is true:ġ) That you might not yet have installed the LockDown Browser Chromebook extension or it's not currently enabled.Ī) Enter the following in the URL address bar in Chrome: Chrome://extensions/ī) Locate the LockDown Browser Chrome Extension. ![]()
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